GENERAL QUESTIONS

Why should I consider using a consultant?

Why should I hire an outside trainer? My staff can train our people for less money.

What is the fastest growing trend in organizational development?

Why are "core values" so important in organizational development?

WORKPLACE VIOLENCE PREVENTION QUESTIONS

Is workplace violence only about disgruntled ex-employees who come back to their old jobs and shoot people?

I'm afraid of retaliation if I tell my boss about a threat I heard. What should I do?

How is domestic violence related to workplace violence?


 
Why should I consider using a consultant?

In today's ever-changing business climate, the need to remain competitive, compliant, and efficient is more important than ever. Add to this challenge the current business theme of "do more with less" and it's no wonder managers complain about "a balancing act." A qualified consultant can provide crucial managerial and technical support for over-burdened leadership. A consultant can be a valuable tool for issues requiring special subject-matter expertise and sensitivity to the various personalities involved, or for issues that are more effectively analyzed by an informed outsider. Investing in the services of a specialized, experienced, insightful consultant can give you and your organization the skills needed not only to survive, but to also excel in today's business environment.

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Why should I hire an outside trainer? My staff can train our people for less money.

There are a number of advantages to using a skilled outside trainer. A trainer external to the organization can provide support to internal resources by presenting a message that management wants reinforced by using a new, fresh approach. Sometimes the credentials of the trainer bring added credibility to the training. For issues that present high risk to the organization in terms of the employee's health and safety, emotional well being or legal liability, it may benefit the organization to hire an outside trainer with specific expertise in the areas to be trained. For example, a trainer who is an expert in the legal and behavioral issues associated with sexual harassment may be more effective in communicating the message about appropriate workplace behavior than someone within the organization with less specialization in that field. In working with a group, an outside trainer is often viewed as a more neutral party than someone from within the organization, and therefore may be able to elicit more interaction and honest input from the participants. Professional trainers make it their business to teach adults in the workplace in an engaging, interesting and practical way. Hiring professional trainers also demonstrates that the organization places a premium on training, and values the growth and education of its employees.

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What is the fastest growing trend in organizational development?

Based on a number of national surveys among corporate leadership, executive coaching tops the list. Executive coaching is an interactive process between the consultant and the executive that covers a wide range of topics specially focused on the executive's needs, counterproductive tendencies, strengths, and strategic plan. In essence, the executive coach provides objective feedback, guidance, and personal and professional direction in a confidential forum.

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Why are "core values" so important in organizational development?

The bottom-line of any organization is the bottom-line. Individuals are hired because they will either make money, save money, increase production, cut costs, or solve problems. The goal is always greater efficiency. However, efficiency and the sense of urgency will always be resisted if the organization is unable to establish core values that enhance the dignity and respect of every employee. It is the core values that drive the success and provide the motivation necessary to reach the corporate goals.

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Is workplace violence only about disgruntled ex-employees who come back to their old jobs and shoot people?

Most media sources portray the problem in this way, which actually makes murder at work seem more likely than it really is. The number of cases involving current or former employees who come to work with guns and shoot or kill people is really quite small. Statistically in most organizations, employees are most likely to be threatened by a co-worker, not killed. Most deaths at work occur during robberies of employees, by criminals.

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I'm afraid of retaliation if I tell my boss about a threat I heard. What should I do?

Although it's hard to report instances where other employees have victimized each other, or where an employee is being victimized by a non-employee (as might happen in a domestic violence issue), safety and security while at work is every employee's business. You may save a life, even your own, by reporting a violation of company workplace violence policies. Meet with your boss in private or off-site, and tell him or her your concerns.

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How is domestic violence related to workplace violence?

Domestic violence often crosses over from home to work and becomes a serious workplace security issue. Perpetrators of domestic violence may or may not work with their victims at the company, but in either case, they can make life miserable for them, their co-workers, and even the management. Any domestic violence incident that impacts an employee's performance and productivity, or that of anyone else he or she works for or with, becomes a company issue. Management has a duty to intervene with referrals to counseling or to assist with restraining orders, police response, or home and work safety plans for all involved.

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